Definitions

Attendees

An exhibitor encompasses individuals, companies, organizations, or entities showcasing products, services, information, or other items of interest at exhibitions, trade shows, fairs, or similar events. All attendees, whether exhibitors or visitors, are expected to conduct themselves professionally and in accordance with the event’s code of conduct. APP Benelux reserves the right to deny entry or remove any individual from the event who fails to comply.

Attendees Cancellation Policy

In the unlikely event that APP Benelux cancels the 2025 Conference, full refunds will be provided to all attendees and exhibitors. No compensation will be offered beyond the refund of the conference ticket or space fee. Otherwise, the following cancellation policy applies:

• Cancellations made before July 1st, 2025, will receive a 50% refund of the contracted space or ticket fee.
• Cancellations on or after July 1st, 2025, are non-refundable.

Photo Policy

APP Benelux will have official photographers present throughout the event, and photographs will be taken of attendees, exhibitors, and the general event atmosphere. By attending the APP Benelux Conference, all attendees and exhibitors consent to being photographed and having these images used for promotional, educational, and marketing purposes, both online and in print. Should an attendee or exhibitor prefer not to be photographed, they must inform APP Benelux in advance or notify the photographer on-site. While APP Benelux will make every effort to respect such requests, it cannot guarantee complete exclusion from photos taken in public areas.

Emergency Medical Policy

APP Benelux is committed to ensuring the safety and well-being of all attendees. In the event of a medical emergency, APP Benelux will take immediate life-saving action, including contacting emergency services. However, any costs incurred for emergency medical services, including ambulance or hospital fees, are the responsibility of the individual receiving the care. APP Benelux will not be liable for any such costs.

Ticket Transfer and Name Change Policy

Tickets to the APP Benelux Conference are personal and registered under the name of the attendee. Reselling or transferring tickets without prior approval from APP Benelux is prohibited. If a name change is required for a ticket transfer, a €50 fee will be charged to process the request. The new attendee’s information must be submitted to APP Benelux no later than 14 days before the event. Failure to comply with this policy may result in denied entry.